TrustRadius Insights
Brandify's platform has proven to be a valuable tool for companies seeking to expand their customer base. With its wide reach, businesses …
Overview
What is SOCi?
SOCi, including the former Brandify (acquired July 2021) presents a range of local marketing solutions, such as store locators, local SEO driven landing pages, local advertising, and brand reputation management.
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What is SOCi?
SOCi, including the former Brandify (acquired July 2021) presents a range of local marketing solutions, such as store locators, local SEO driven landing pages, local advertising, and brand reputation management.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
- About
- Competitors
- Tech Details
- FAQs
What is SOCi?
SOCi is a marketing platform for multi-location brands. SOCI helps businesses like Ace Hardware, Sport Clips, and Anytime Fitness to scale marketing efforts across all digital channels in a way that's brand directed, locally perfected, and data connected.
SOCi Features
- Supported: Built for Multi-location brands
SOCi Competitors
- Yext
- MomentFeed
- Rep.com
SOCi Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
Frequently Asked Questions
SOCi, including the former Brandify (acquired July 2021) presents a range of local marketing solutions, such as store locators, local SEO driven landing pages, local advertising, and brand reputation management.
Yext and MomentFeed are common alternatives for SOCi.
Reviewers rate Support Rating highest, with a score of 10.
The most common users of SOCi are from Small Businesses (1-50 employees).
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(21)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Recommendations
Brandify's platform has proven to be a valuable tool for companies seeking to expand their customer base. With its wide reach, businesses can connect with millions of consumers worldwide, increasing their brand exposure and attracting potential customers. The platform offers excellent after-sales support and constant guidance on how to effectively use the tool, making it a reliable choice for businesses. Moreover, Brandify is particularly useful for small and medium-sized companies looking to improve their brand visibility and connect with local consumers. It enables these businesses to leverage localization and target specific demographics, ultimately driving sales and growth.
SOCi, on the other hand, provides businesses with a centralized solution to monitor and update all their social media accounts in one place. This streamlines social media management and decreases workload by eliminating duplicate efforts in overseeing multiple platforms. One of SOCi's key use cases is its reputation management feature, which allows marketing teams to proactively manage online reviews and enhance their brand's image. Additionally, SOCi offers organic social posting and paid social ads tools that enable marketing teams to create localized content efficiently. The monthly calendar feature is particularly helpful for planning and scheduling posts at optimal times, ensuring maximum audience reach.
Overall, both Brandify and SOCi cater to businesses' needs in enhancing their online presence, engaging with their communities, managing their reputations, and effectively utilizing social media platforms. These tools have been widely used by marketing teams across various industries to drive growth, improve customer relationships, and achieve business objectives.
Users have recommended SOCi for several reasons. They believe SOCi is a game-changer for easily managing social media and posting content. To save time, they suggest scheduling posts in one sitting each week or month. SOCi helps small businesses keep track of their social media presence. Users also advise updating passwords in SOCi when updating them on social media sites. It is recommended to take advantage of SOCi's tools on a daily basis. The libraries function in SOCi allows for easy access to common content. Users find SOCi helpful for managing social media platforms and audience engagement. They think SOCi is a high-quality service that provides detailed analysis of social media. To streamline social media posts and be more efficient with time, it is recommended to use SOCi. Posting at different times of the day initially can optimize reach. Utilizing all planning functions in SOCi saves time when posting. SOCi is recommended for simple and organized social media management. Watching tutorials can help better understand SOCi and leveraging their support is advised. Planning communication across all media platforms with SOCi is suggested. Upgrading SOCi with other integrations is recommended. Trying out SOCi is believed to be a game-changer for social media management. Using SOCi saves time and effort in tracking review response and engagement. Familiarizing oneself with SOCi becomes intuitive with time. Advertising and engaging customers through social media is considered incredible with SOCi. Customers appreciate the excellent customer service from SOCi. Consider having a dedicated staff member to fully utilize SOCi's features. Starting with SOCi can assist in focusing on scaling a business effectively. Carefully considering necessary features before signing a contract with SOCi is advised. The reporting features of SOCi are particularly praised for their time-saving aspect.
Attribute Ratings
Reviews
(1-5 of 5)Companies can't remove reviews or game the system. Here's why
January 05, 2023
Great for basic business outreach across social media platforms
SOCi allows us to expand our outreach to our community, as we service a wide area of North Dakota. We are able to keep everyone informed of any sales, weather closings (which happen quite frequently in ND), and to share in celebrating our staff and their accomplishments.
- Integration between social media platforms.
- Accurate scheduling of future posts.
- Tracking analytics between platforms.
- Need more Instagram functionality (reels, stories, and analytics)
- More seamless posting/formatting between platforms such as Facebook and Instagram.
- TikTok?
- Kept audience informed of emergency closures.
- Brought more engagement with the staff based on birthday/event posts.
December 31, 2022
Soci services
Soci is the service that our company uses for all of our social media needs. We are able to monitor all of our social media activity in one place. This includes seeing the number of engagements, reviews, and activities. We are also able to update all of our social media sites from one focal point that is also uploaded to all social media sites.
- update information
- suggest trends to consider
- responds to needs
- notify user when information is posted
- We can see quickly what someone has said about us
December 30, 2022
Super easy to use program!
We use soci for social media. It creates a monthly calendar for us. It is all in one place and centralized. It allows for you to go on one website and have your social media accounts in one spot to upload. You can edit post and times to hit your audience at the best times.
- Central zone for accounts
- Easy to use
- Preset
- Adjusting times easier
- Differentiating which platform is being uploaded on
- More likes
- Easy to find engagements
- Easy to see where we can grow and expand
Soci is a lot better. It’s more user friendly and it makes better for one platform to have all my accounts on
July 21, 2021
A great tool to reach more people
Brandify is an industry leader providing software for location-based digital marketing solutions which helps brands connect to their customers. I am a user of Brandify and I find the software really good because the platform reaches millions of consumers around the world. Brandify is one of the greatest local marketing software for all those companies that need expansion in the business arena. Brandify does not only allow us to capture a larger customer base but also helps us with the potential suppliers that are close to us, in a way to thank them for their affinities which can lead to better management in the corporation.
- Firstly, as a user of Brandify, I am really fond of their after-sales support services because as a user these services matter a lot.
- Brandify has made the work so much easier as it avoids spending time looking for better options.
- It is very helpful platform for the growth of a company.
- Its analysis helps us in foreseeing situations that can be either good or bad and ensure that we think of a possible solution.
- Firstly, the website of Brandify is a little inconvenient and old-fashioned until you have completely got a hold of this website.
- Secondly, Brandify can push the envelopes a little further for more possible upgrades. Also, I feel that they need to restore their User Conference.
- Moreover, it takes longer to be fully onboarded and running on the platform with all the information that is in sync together.
- Sales support plays an important part in customer satisfaction and the overall customer retention. A happy customer is more likely to bring more individuals and more money in the long run.
- Brandify allows us to analyze the reputation of the business and how happy our customers are with us.
- It is a affordable local marketing software.
- It has reliable and efficient support.
We have been using Brandify in order to increase our sales volume and potential customers on the basis of localization offering products and services to a greater number of customers paying a considerable and convenient cost for the service. I am a satisfied user of Brandify and happy with its customization of features.
June 10, 2021
Localization as a tool to reach more people
We make use of brandify in our company in order to increase our number of sales and potential customers based on Brandify's people outreach system, which is based on localization offering our products and services to a greater number of people paying a convenient cost for the service. Their after-sales support is one of the best in the market, they are always there when you need them whether there are clear errors or not, they provide constant guidance on how to use the tool and they are with you in constant training. Whenever we had problems they were solved in a very simple way. Brandify is aimed at small and medium sized companies that need to improve their brand exposure and get potential customers, however it is not exactly an advertising software, but rather an information provider based on your needs and your location.
- Brandify is not only based on allowing us to capture a greater number of customers but also helps us with potential suppliers that are close to us, as in turn thanks to it we have been able to find business partners with great affinities for our companies allowing a better management of the corporation.
- Being based in the cloud, no information is lost and it is very well located in a highly ergonomic interface, very easy to use giving us the necessary data to contact us and to make the best decision for the company.
- It is very easy to rate locations creating a wide range of content for us and other users generating a wide range of marketing possibilities, taking into account the ratings of customers and users which are well segmented and ordered to achieve better performance when performing different operations.
- Brandify centralizes the company's information which allows consumers to get all the information centralized in one place, this in turn saves answering to each of the customers, evidencing every detail of the corporation in an ergonomic and informative environment.
- The tool allows us to constantly analyze the reputation of the brand and how happy our customers are with us, therefore we can foresee situations that may be adverse and promote decisions that ensure the functioning of operations and an excellent feedback with the consumer.
- Locating distributors is one of the most important things about Brandify, being able to find your future business allies in one place with just a few clicks allows you to foresee a greater number of business opportunities and in turn a greater number of customer acquisition through the increase of products and services in the catalog.
- One of the "bad" things I can find is that it took a considerable time to load and synchronize all the information of the company, making the time invested then reflected in money, however, after all the configuration the tool continues to work without many problems to highlight.
- It would be interesting if Brandify would enable the conference system again, allowing users to discuss and give their opinions about their products and negotiations, with a control oriented to mutual business growth through the potential business alliances that can be obtained through the use of this tool.
- It should be noted that we have used other tools where the reports were much more detailed than in brandify, however this is an aspect that can be improved in the future as long as there is the intention and importance of doing so, it should be noted that this does not present any difficulty for operations, it is a more informative topic for the user.
- Brandify ensured increased brand exposure by generating a greater number of customers during the period of use, which greatly benefited us when it came to rotating our inventories.
- By searching for suppliers we were able to find better deals and in turn were able to improve our pricing, creating a more competitive and timely marketplace.
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